FAQ

We service a wide range of CCTV systems including analog, IP, HD, wireless, and hybrid systems. Our technicians are trained to handle various brands and models.

We recommend scheduling maintenance every 6 months to ensure your system is functioning optimally. Regular maintenance helps in early detection of potential issues and prolongs the life of your equipment.

A maintenance visit includes cleaning camera lenses, checking all connections, testing the recording and playback functions, updating firmware, and ensuring that the system is capturing clear footage. We also check for any signs of wear and tear and replace any faulty components.

Yes, we offer upgrade services to enhance your current CCTV system. This can include adding more cameras, upgrading to higher resolution cameras, integrating with newer technology, or expanding storage capabilities.

We offer rapid response times for repair requests, typically within 24-48 hours. For urgent issues, we have emergency services available to address critical problems as soon as possible.

If your CCTV system stops working, first check for any obvious issues such as power supply or loose connections. If the problem persists, contact us for a professional diagnosis and repair. Avoid attempting major repairs yourself to prevent further damage.

Yes, we offer remote support for certain issues that can be resolved without an on-site visit. Our technicians can guide you through troubleshooting steps over the phone or via remote desktop access.

Signs that your system may need repairs include poor image quality, intermittent video feed, unusual noises, or error messages. If your system is outdated and frequently requires repairs, it may be more cost-effective to consider a replacement. Our experts can provide a detailed assessment to help you decide.

Signs that your system may need repairs include poor image quality, intermittent video feed, unusual noises, or error messages. If your system is outdated and frequently requires repairs, it may be more cost-effective to consider a replacement. Our experts can provide a detailed assessment to help you decide.

Yes, our repair and maintenance services are covered by a warranty. The specific terms depend on the service provided, but typically we offer a 90-day warranty on repairs. Any parts replaced also come with their own manufacturer warranty.

Costs vary depending on the nature and complexity of the service required. We offer competitive pricing and provide detailed quotes before starting any work. Contact us for a personalized estimate based on your specific needs.

Absolutely, we provide professional installation services for new CCTV systems. Our team will help you choose the best system for your needs and ensure it is installed and configured correctly.

Regular maintenance ensures your CCTV system is always operational, provides clear and reliable footage, prevents unexpected breakdowns, and extends the life of your equipment. It also ensures that your system complies with any legal or insurance requirements.